We improve lives

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

The Technology and Transformation Department (TTD) Digital Product Business Analyst will support the discovery, development, and delivery of a digital product within an ecosystem of interconnected products. The role focuses on bridging business problems and technical solutions, with a user-centric approach, ensuring that our digital interventions are rooted in deep problem understanding, data-driven insights, and genuine user needs. It is expected that the role will support the implementation through close and effective collaboration with the business and technical team members in an Agile environment.

What you’ll do

• Requirements Documentation: Gather, analyze, and document business and technical requirements for digital products, ensuring they align with customer needs and business goals.
• Analysis: Investigating business demands to identify underlying problems rather than just symptom management. Ensure proposed solutions address core issues. Map current business processes and user journeys to identify inefficiencies using brainstorming sessions, interviews, surveys, and other methodologies to validate inputs.
• Methodology and Framework:  Apply Design Thinking principles to empathize with users and define problems clearly before ideating solutions.
• Identify and translate business needs into user stories and other deliverables tailored for business and technical stakeholders.
• Prioritization: facilitate prioritization workshops to manage scope and ensure delivery of minimum viable product.
• User-centricity & Continuous improvement: collaborate with the Product UX Designer to translate the end-user vision into tangible requirements, through prototyping and user testing. Monitor product post-launch to gather feedback for continuous improvement iterations.
• Data Insights & Impact Management: define success metrics (OKRs/KPIs) with the Product Lead to measure both Customer Outcomes and Business Impact. Analyze usage data and user feedback to validate if prioritized opportunities are delivering expected value. Pivot/persevere based on data evidence to drive impact.
• Collaboration & Documentation: work on a “triad” with Product Lead and Tech Lead to assess Feasibility, Viability and Desirability of proposed solutions. Document analysis artifacts (processes, user stories, acceptance criteria, etc.) clearly and concisely.
• Break down and sequence large chunks of work into epics and user stories. Write comprehensive and SMART user stories with clear acceptance criteria, including behavior driven development scenarios described in Gherkin syntax. 
• Perform functional testing of developed stories to validate their completeness before product owner validation.

What you'll need

• Education: Master’s degree in information systems, Business Administration, Engineering, Data Science, or related fields.
• Experience: At least 5 years’ experience as a Business Analyst or Product Owner in Agile projects. Tool proficiency: SQL experience for data analysis and validation; JIRA/Confluence, MIRO/Mural and data visualization tools. Agile fluency: deep understanding of Agile rituals and frameworks (Scrum, Kanban). Certifications (CBAP, CCBA, PMI-PBA, UX) are a plus but not mandatory. Knowledge of APIs and cloud native apps from a technical user standpoint is a plus.
• Additional Education/Experience: 1) Proficiency in AI and generative AI technologies, along with their potential applications; and 2) Broad understanding of ethical considerations and the responsible use of AI.
• Languages:  Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.  

Requirements

Citizenship:  You are a citizen of one of our We may offer assistance with relocation and visa applications for you and your eligible dependents). 

Consanguinity:  You have no family members (up to fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

Type of contract and duration

International consultant Full-Time, 12 months (up to 48 months).

What we offer

The IDB group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include:

-A competitive compensation package.

-Leaves and vacations: 2 days per month of contract + gender-neutral parental leave.

-Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance

-Savings plan: The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance.

-We offer assistance with relocation and visa applications for you and your family when it applies.

-On-site position with the occasional flexibility of teleworking.

-Development support: We offer learning opportunities to boost your professional profile, such as seminars, 1:1 professional counseling, and much more.

-Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees.

-Other perks (country specific): Lactation Room, Daycare Center, Gym, Bike Racks, Parking, spouse career support, and others.

Our culture

At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.

In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at.